Sales: Stay Relevant with Three Easy Ways to Keep in Touch with Prospects and Clients

Sending hand-written notes is almost non-existent these days. That’s why it makes such an impact when you send one to your clients.  Avoid sending the dreaded "Just Checking In" email to your prospects and clients, and utilize other options to stand out. In this episode, Marty Grunder shares his three favorite ways to stay in touch with clients and prospects to stand out from the competition and build strong relationships.

Discussion Points:

• Life before cell phones and social media
• Three ways to keep in touch
• Calling - make a sticky note to yourself each day
• A call from the dentist years ago made an impression
• “I’m so glad you’re happy….” then ask for a referral
• Things to do as a salesperson EVERY DAY
• Writing - thank yous, surveys, follow-ups, handwritten notes
• Texting - only in certain situations - do younger people abuse this?
• Visits - walking job sites with Marty’s son
• Sending a video of your walk - 20-50 seconds, with a thank you
• Looking for deep relationships - quality not quantity
• Training Grunder professionals on the call/write/visit methods
• Who will you call write or visit this week?

The Grow Show podcast is sponsored by STIHL and brought to you by The Grow Group - a leading coaching and education firm for landscape professionals. Your host is Marty Grunder, president and CEO of The Grow Group and Grunder Landscaping Co., one of the most successful design-build operations of its kind in the Midwest. The Grow Show shares ideas, tips, tactics, and insights that will help you grow your landscaping business.

Resources:

GROW! Conference Feb 2024

The Grow Group

Grunder Landscaping

Marty Grunder LinkedIn

Stihl