Leadership: Keep Your Cool

April 17, 2024 00:17:17
Leadership: Keep Your Cool
The GROW! Show
Leadership: Keep Your Cool

Apr 17 2024 | 00:17:17

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Show Notes

As schedules get busier, it's easy to get frustrated. With your team, with your clients, or just with the general public. In a continuation of "Nice People Don't Finish Last", Marty Grunder shares how leaders at every level of the organization can be part of the solution and not part of the problem. Marty urges people to stay calm and collected under pressure, especially leaders. The challenges of managing stress and avoiding outbursts, using techniques like "Notice, pause, allow" are explored to help control reactions and improve communication. By taking responsibility for their emotions and remaining composed, leaders can gain respect and contribute to a more positive work environment.

In This Episode:

The Grow Show podcast is sponsored by STIHL and brought to you by The Grow Group - a leading coaching and education firm for landscape professionals. Your host is Marty Grunder, president and CEO of The Grow Group and Grunder Landscaping Co., one of the most successful design-build operations of its kind in the Midwest. The Grow Show shares ideas, tips, tactics, and insights that will help you grow your landscaping business.

Resources:

Book: Winning With Accountability  

Book: You Don’t Need a Title to Be a Leader   

GROW! 2025 Feb 25-27, Columbus OH  

The Grow Group  

Grunder Landscaping  

Marty Grunder LinkedIn  

Stihl  

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